Remove Change Management Remove Leadership Remove Operations Remove Travel
article thumbnail

Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

Data science is becoming a reality for change management, and although it may not have arrived yet, it is time for organizations to get ready. The companies best positioned to change in the next decade will be the ones that set themselves up well now, by collecting the right kind of data and investing in their analytics capacity.

article thumbnail

Health Systems Need to Completely Reassess How They Manage Costs

Harvard Business

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture. PM Images/Getty Images.

System 32
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Leaders Who Get Change Right Know How to Listen

Harvard Business

In fact, she logged nearly 200,000 miles that first year as she traveled to each site to share the strategy and reignite enthusiasm about the future of Xerox. It’s critical to listen first, as Mulcahy and Anderson did, so you can understand what change feels like for those you’re trying to persuade.

article thumbnail

5 Behaviors of Leaders Who Embrace Change

Harvard Business

To infuse change agility into your culture, mid- and front-line leaders — who are closest to the markets, customers, and daily operations — need to be encouraged and incented to see opportunities in what they do every day. Seek out what’s not working: The old adage says that bad news doesn’t travel up.

Agile 51
article thumbnail

What the Best Transformational Leaders Do

Harvard Business

The list includes a health care company that was once near bankruptcy (DaVita), a software firm whose stock price stagnated for a decade (Microsoft), a travel website that faced overwhelming competition (Priceline), a food giant that seemed to lose its focus (Danone), and a steel company that faced new pressure from lower-cost rivals (ThyssenKrupp).

article thumbnail

ZS Associates Firm Profile

Management Consulted

They came up with incredible solutions in change management and supporting tools for the human resources side of marketing and sales. Travel & Transportation. Business Operations. Strong verbal and written communication, organization, analytic, planning and leadership skills. sales force teams. Communications.

article thumbnail

The Critical Skills for Leading Major Change in America’s Health System

Harvard Business

health system, change management is an essential skill for public and private leaders alike. For these leaders — and young people aspiring to careers as health care managers — one very practical question emerges: What are the critical skills for leading major change in our health system?

System 29