Harvard Business

AUGUST 31, 2018

To increase diversity at senior executive levels, more must be known about one group in particular: women of color in midlevel leadership, who successfully developed and progressed beyond individual contributor and first-line management. Sixteen women were interviewed and seven others participated in a focus group.

Management 36

Management Leadership Culture Development 36

Harvard Business

NOVEMBER 23, 2016

In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. For the top executive group, the work of being a leader also transformed.

How To 28

How To Healthcare Operations Leadership 28

Harvard Business

MAY 8, 2017

Before describing those, let’s look at how we identified the exceptional firms that rose to the top of our ranking, a group we call the Transformation 10. We then narrowed the list to 18 finalists using three sets of metrics: New growth. How successful has the company been at creating new products, services, and business models?

Methodologies 45

Methodologies Culture Metrics Company 45

Harvard Business

OCTOBER 18, 2018

Alignment of common values enabled and motivated them to work through this change adoption together. Data and metrics can create an awareness of problems, a means to explore them, and a goal post to measure progress. A safety group collated this data by unit and included it in a posted weekly report.

Data 30

Data Culture Training Training 30

Harvard Business

DECEMBER 29, 2016

Based on this study and our collective experience of working with thousands of business leaders, there are a number of obstacles and contradictions we see most often impact the ability to act ethically: Business transformation programs and change management initiatives. Cross-cultural differences. Are the right staff included?

Ethics 32

Ethics Company Emotional Intelligence Study 32

Harvard Business

AUGUST 19, 2016

While claims of police abuse do tend to cluster around a relatively small group of police officers, those officers tend to repeat their abusive behavior with impunity. Often, you will hear police chiefs or other spokespeople referring to a small number of “rogue cops” in cases of brutality.

Culture 28

Culture System Training Training 28

Harvard Business

MARCH 27, 2017

For magnitude, the metrics included size of capital investment or operational expenditure and time to expected benefits; the greater the investment or longer the time-to-benefit, the higher the point score.

Exercises 28

Exercises Productivity Efficiency Methodologies 28

Management Consulted

NOVEMBER 2, 2015

Business Process Management. Change Management. Richard Solomons – Chief Executive of InterContinental Hotels Group. Diversity Advisory Board Scorecard – Developed to set meaningful diversity metrics for the firm. Supply Chain and Operations. Other Operations. Functions: Analytics. Business Integration.

Interviews 100

Interviews Culture Consulting Case Interview 100

Harvard Business

DECEMBER 13, 2016

They emphasized the aim to reduce ER and hospital admissions, which aligned with the clinic’s key performance metrics. Instead, the clinic’s leaders introduced the innovation team to nurse practitioners in a per diem pool — a group the clinic had set up to help deal with fluctuations in patient demand.

Case Interview 28

Case Interview Insurance Insurance System 28