Harvard Business

NOVEMBER 23, 2016

In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. Exploring cutting edge ways to lower costs and improve quality.

How To 28

How To Healthcare Operations Leadership 28

Harvard Business

OCTOBER 18, 2018

Based on our research on organization change, our involvement in health care leadership training, and our conversations with over a hundred health care executives, we offer three key ways managers can engage providers in change and connect innovation efforts to their core motivations, passions, and values.

Data 35

Data Culture Training Training 35

Harvard Business

MAY 8, 2017

Before describing those, let’s look at how we identified the exceptional firms that rose to the top of our ranking, a group we call the Transformation 10. We then narrowed the list to 18 finalists using three sets of metrics: New growth. How successful has the company been at creating new products, services, and business models?

Methodologies 52

Methodologies Culture Metrics Company 52

Harvard Business

AUGUST 19, 2016

While claims of police abuse do tend to cluster around a relatively small group of police officers, those officers tend to repeat their abusive behavior with impunity. Often, you will hear police chiefs or other spokespeople referring to a small number of “rogue cops” in cases of brutality.

Culture 28

Culture System Training Training 28

Harvard Business

MARCH 27, 2017

For magnitude, the metrics included size of capital investment or operational expenditure and time to expected benefits; the greater the investment or longer the time-to-benefit, the higher the point score. Understanding where to focus and when is one of the most important things a senior team can do.

Exercises 28

Exercises Productivity Efficiency Methodologies 28

Management Consulted

NOVEMBER 2, 2015

Business Process Management. Change Management. Richard Solomons – Chief Executive of InterContinental Hotels Group. More accolades include: Association of Management Consulting Firms – Excellence in Consulting: Corporate Responsibility/Humanitarian (2014). Supply Chain and Operations. Other Operations.

Interviews 100

Interviews Culture Consulting Case Interview 100

Harvard Business

DECEMBER 13, 2016

They emphasized the aim to reduce ER and hospital admissions, which aligned with the clinic’s key performance metrics. Instead, the clinic’s leaders introduced the innovation team to nurse practitioners in a per diem pool — a group the clinic had set up to help deal with fluctuations in patient demand.

Case Interview 28

Case Interview Insurance Insurance System 28