Harvard Business

JUNE 3, 2016

Consequently, it is useful to think about investments in digital as essentially investments in change. It includes changes in how an organization interacts with its customers, citizens, or patients; in operational processes; in business models; in supply chain relationships; and in how employees use information to generate insight.

Tools 28

Tools Construction System Retail 28

Harvard Business

JUNE 20, 2017

For organizations seeking to become more adaptive and innovative, culture change is often the most challenging part of the transformation. Innovation demands new behaviors from leaders and employees that are often antithetical to corporate cultures, which are historically focused on operational excellence and efficiency.

Culture 53

Culture Company Enterprise Leadership 53

Harvard Business

FEBRUARY 8, 2018

Theories and practices of management often spring from the opportunities created by new technologies. The complex calculations of the field known as Operations Research were enabled by mainframe computing. What does it allow us to do differently, and how will that change the way we do things in the future?

Change Management 44

Change Management Management Software Productivity 44

Harvard Business

APRIL 23, 2018

Since the Apollo program, NASA has faced funding cuts, competition from other nations for space leadership, and a radical restructuring of its operating environment due to the emergence of commercial space – all of which have forced the organization to change its ways of thinking and operating.

Operations 28

Operations Government Development Engineering 28

Harvard Business

MARCH 27, 2017

In its fast-changing industry, big challenges loomed on many fronts. Advanced materials and new construction methods were bringing far greater complexity to manufacturing processes. Computer-driven, automated manufacturing that could make reshoring of factories feasible threatened to redraw the supply-chain map.

Exercises 28

Exercises Productivity Efficiency Methodologies 28

Harvard Business

MARCH 19, 2018

This included Epic, an EHR company; Herman Miller, an office furniture company; Boldt, a construction company; and HGA, an architectural firm. It takes more design time to create a care model that builds in quality and efficiency, but without that work upfront, the technology doesn’t matter and, in fact, only increases costs.

System 36

System Automotive Data Information Technology 36

Confessions of a Consultant

OCTOBER 1, 2017

The ‘workers’ (like myself) wore blue overalls; the foremen had brown coats; the supervisors were kitted out in white; the management sported double-breasted suits (the fashion at that time). This ordered hierarchy was an efficient way to denote ‘who did what’. 6th Commandment: People will embrace change if they construct it.

Energy 40

Energy System Advertising Management 40