Remove Case Studies Remove Leadership Remove Metrics Remove Tools
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Why Character Matters in Leadership

Organizational Talent Consulting

Evidence from workplace studies on the benefits of character suggests that leaders with high character scores outperform others on company performance metrics. Leadership behaviors guide actions, but a leader's character determines how and if the leader acts. Leadership character plays a vital role in unifying a team.

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Selling as a Competitive Advantage in a Crowd

LSA Global

Combine that with the sobering fact that buyers report that over three-quarters of solution sellers do not clearly understand their key issues, are unclear how they can add meaningful value, and are not well prepared to answer questions or to share relevant case studies to substantiate what sets them apart.

Sales 36
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How Women of Color Get to Senior Management

Harvard Business

Developing a diverse leadership pipeline can benefit companies in all sectors. And yet black women’s advancement into leadership roles has remained stagnant , even as the number of them in professional and managerial roles has increased. What made their ascent possible? How did (or didn’t) managers play a role?

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How to Manage Managers

Harvard Business

But there is one important difference —managing managers also requires leadership coaching: you have to coach “managers to develop the culture and capabilities that their team members need,” says Linda Hill, professor at Harvard Business School and coauthor of Being the Boss: The 3 Imperatives for Becoming a Great Leader. .”

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The Ultimate Question 2.0 Book Review

Management Consulted

Even as recently as 2006, the concept of measurement, management and their impact on philanthropy was not considered a key tool to business development – that’s why The Ultimate Question 2.0 The Net Promoter Score is a customer loyalty metric originally formulated by Fred Reichheld, Bain & Company, and Satmetrix in 2003.

Bain 100
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Why CRM Projects Fail and How to Make Them More Successful

Harvard Business

The EVP of sales liked the easy-access dashboard to report on metrics and the forecast. If you want your CRM implementation to increase revenue (which it only will if it enables your sales organization to increase sales), I recommend doing the following: Re-think your CRM as a tool to increase revenue.

Sales 41
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4 Ways to Improve Your Content Marketing

Harvard Business

With online technologies and targeted lists, this should be a cost-effective tool for separating the suspects from the prospects, accelerating customer conversion through the sales funnel, and, equally important, optimizing “data-driven marketing” by tying each piece of content to metrics like opens, reads, downloads, and so on.