article thumbnail

Management Consulting versus Investment Banking

Management Consulted

The cons of investment banking – the long hours, the repetitive and unengaging nature of the work, the lack of non-finance exit opportunities – mattered far more to me than a 6-figure salary. Consultants – depending on firm – travel anywhere from 25-75% of their time. This attitude permeates all interactions.

Banking 272
article thumbnail

Welcome All Future Management Consultants – Favorite Posts, Link Roundup, and Reader Questions

Management Consulted

You may be lucky to work with a strong strategy team, but you can bet that the operating/finance/administrative folks you interface with will be much more variable along the capability scale. In corporate strategy, travel is reduced. In corporate strategy, you’ll have more clearly defined daily and long-term responsibilities.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Zero-Based Budgeting Is Not a Wonder Diet for Companies

Harvard Business

Traditional ZBB implementations focus almost exclusively on simple SG&A , in part because SG&A benchmark data is far more readily attainable than are relevant data from the core functions of comparable companies. In another company, commercial discounts was essentially a black box for the finance chief and CEO.

Company 33
article thumbnail

Customer intent is a treasure trove of actionable data hiding in plain sight

1 to 1

By looking at the CX lifecycle though granular intents, companies can 1) benchmark where they are strong/blemished, 2) identify where a human touch in a contact center helps/over-indexes the needs of a customer, and 3) solve for customers’ CX needs with surgical precision.”

Data 29
article thumbnail

Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

Despite all the innovative advances in travel, Bastian said in-flight wi-fi has been an abysmal experience for passengers. “We So often, we design something that works for HR or finance or technology and guess what? Five years in the works, free in-flight wi-fi is now available on 80% of Delta’s U.S. It doesn’t work for employees.” “How

Report 26
article thumbnail

4 Ways Leaders Can Get More from Their Company’s Innovation Efforts

Harvard Business

One reason for the paltry performance is that while other business areas, like sales or finance, are considered to be core functions, innovation is often considered to be something that’s “nice to have” rather than essential. And there’s a fundamental conflict between innovation and optimizing an existing operation.

ROI 28
article thumbnail

What the Best Transformational Leaders Do

Harvard Business

The list includes a health care company that was once near bankruptcy (DaVita), a software firm whose stock price stagnated for a decade (Microsoft), a travel website that faced overwhelming competition (Priceline), a food giant that seemed to lose its focus (Danone), and a steel company that faced new pressure from lower-cost rivals (ThyssenKrupp).