Design for Conflict: Make Tension in the Matrix Work to Drive Business Results
Kates Kesler
JANUARY 25, 2013
Organizational simplicity is great when the business is simple – when there are only a few products, serving a few markets (in one or two countries). But in a complex, multi-divisional company, managing brands across several products and geographies things get more complicated. Great talent may well overcome lousy organization design.
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