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Design for Conflict: Make Tension in the Matrix Work to Drive Business Results

Kates Kesler

Organizational simplicity is great when the business is simple – when there are only a few products, serving a few markets (in one or two countries). But in a complex, multi-divisional company, managing brands across several products and geographies things get more complicated. Learn to love it. Nike’s money-making matrix.

Apparel 56
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Is Your Company Actually Set Up to Support Your Strategy?

Harvard Business

And since people ultimately make all the difference, your operating model should define how you manage the assignments and career paths for your difference-making talent. A decade after the global financial crisis, many banks remain averse to risk, and their legacy talent pools, processes, and IT systems are ill-suited to major change.

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How to Strengthen Your Reputation as an Employer

Harvard Business

Many companies are aiming to be more transparent and authentic about their products, services, and costs. If your company is among those struggling to attract or retain the talent they need, it’s possible that it has a credibility problem. Take outdoor apparel retailer Patagonia. Juj Winn/Getty Images.

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The 3 Essential Jobs That Most Retention Programs Ignore

Harvard Business

But over and over again in our three decades of experience as talent development and retention specialists, we’ve seen that companies consistently overlook half of them. These are jobs in R&D, technology, and other areas vital to a firm’s strategic direction, product development, and process efficiency.

Talent 28
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Why Top Management Should Listen to Activist Investors

Harvard Business

What advantage do we have — or can we create — in the market, and how do we maintain and extend this advantage? What is our promise to the market and to customers? Starbucks applies its capabilities in talent management and distinctive retailing to everything it does. What is our company great at doing?

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The Biggest Obstacles to Innovation in Large Companies

Harvard Business

So can designing new kinds of incentives, recognizing and rewarding the behaviors you want to encourage, and bringing in new, more diverse viewpoints and types of talent to the company. Too many companies wait for the annual strategic off-site to roll around before they address the changing dynamics of their market.

Company 52
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An Agenda for the Future of Global Business

Harvard Business

In emerging markets, billions of people have moved out of extreme poverty. Meanwhile, business was free to focus on generating growth, productivity, innovation, and, ultimately, societal wealth. Software, sensors, and analytics are shifting value creation from stand-alone products to combinations of products and services.