Tom Spencer
JUNE 9, 2023
As a result, businesses are able to provide recommendations that simultaneously enhance customer satisfaction and increase sales revenue. This data-driven approach can enhance agility and enable businesses to respond in real time in rapidly changing markets.
Harvard Business
MAY 15, 2018
Increasing volatility, uncertainty, growing complexity, and ambiguous information (VUCA) has created a business environment in which agile collaboration is more critical than ever. Intuitively, we know that the collaborative intensity of work has skyrocketed, and that collaborations are central to agility. This story is not unique.
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Harvard Business
NOVEMBER 22, 2016
The insurance industry has not been immune to AI’s advancement – whether implementing robo-advisors for investment management (Vanguard and Charles Schwab) or applying AI to insurance and loan underwriting (the Chinese search giant Baidu, which provides enhanced risk assessment capabilities). Assess readiness.
Progressus
OCTOBER 27, 2023
Professional services is an expansive space spanning several industries – consulting firms, software publishers, IT service providers, even manufacturers and distributors that offer post-sale services — each with its own set of challenges, regulations, and opportunities. They’re also engaging customers in new, value-driven ways.
Harvard Business
JULY 19, 2017
Artificial intelligence (AI) is already in use throughout the web and increasingly within the enterprise, handling everything from initial call screening for sales prospects to scheduling. Zurich Insurance Group Takes Its IT Infrastructure to the Agile Cloud. Artificial intelligence. How to Become a Digital Enterprise.
Harvard Business
OCTOBER 18, 2016
A retailer’s point of sale (POS) system falls into that category. Today, for example, many banks, insurance companies and law firms are exploring how they might exploit blockchain technologies. Others are essential to running the existing business but don’t necessarily provide a competitive advantage.
Emerson Consulting Group
NOVEMBER 29, 2013
Being regularly published in professional business journals and trade and industry magazines can not only boost sales and publicity for your firm, but also offer you an invaluable level of credibility. I always load my briefcase with all my published articles before going out on a sales call. So how can you go about doing it?
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