Martinka Consulting

DECEMBER 19, 2020

I got a call from a past client, with whom we worked together on four prior projects, telling me two companies in his industry, including his top competitor, were interested in acquiring his firm. And the business (industry) has suffered a decline due to Covid. The post When is a Business Prepared for Sale?

Sales 40

Sales Insurance Insurance Financial 40

Harvard Business

NOVEMBER 8, 2016

Outbound B2B sales are becoming less and less effective. In fact, a recent survey found that connecting with a prospect now takes 18 or more phone calls, callback rates are below 1%, and only 24% of outbound sales emails are ever opened. Why are more and more buyers avoiding salespeople during the buying process?

B2B 66

B2B Sales Media Guidelines 66

1 to 1

FEBRUARY 22, 2021

McKinsey & Company estimated in a report that in 2020, MA plans in aggregate received around $12.2 in 2020 to 2 in 2021. Meanwhile, process measures will represent only 17% of the star ratings in 2023, down from 25% in 2020. Companies across a wide spectrum of industries have been competing on customer experience for years.

System 26

System How To Healthcare McKinsey 26

1 to 1

DECEMBER 13, 2021

In 2020, brands discovered how empathy can drive profitability and win lifetime loyalty, even during trying times. In this step, you’ll want to build out the logistics, timeline, objectives, and metrics that will help your organization achieve CX success. Are we keeping our CX vows to customers and employees?

Metrics 26

Metrics Tools Case Interview Strategy 26

Harvard Business

JULY 27, 2017

” Today, opportunities for mobile connection are everywhere: BI Intelligence predicts that 75% of all shipped cars will be connected by 2020, and IHS Markit predicts that 130 million smart home devices will be shipped worldwide in 2017. Make sure to use the right metrics when measuring success and identifying areas for growth.

Strategy 32

Strategy Strategy Strategy& Metrics 32

Harvard Business

JULY 28, 2017

Jump ahead to 2017, and that same metric is just 18%. The Leaders 2020 study administered by SAP SuccessFactors and Oxford Economics found that high-performing companies — “digital winners” — were 17% more likely to have a more mature diversity program than other organizations. Insight Center.

Company 41

Company Tools Education Survey 41

Harvard Business

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Methodologies 53

Methodologies Culture Metrics Company 53