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Bridging Organization Design and Performance

Kates Kesler

Cost increases of about $400mm are expected to be offset by other synergies in the two separate companies at the end of 2017. It is the artful combination of organizational structure, process, governance forums, metrics and reward systems that tie together global business units and functions with far-flung geographic market units.

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Aerial Photos Tell a Story About Which Cities Are Embracing Clean Energy

Harvard Business

You can see vast wind farms along ridgelines, of course, but I use one shorthand metric to gauge progress: how covered are the rooftops? This quick measure of the clean economy is of course superficial, but it’s in the spirit of indicators like the so-called “Waffle House” metric : the U.S. Photo by Andrew Winston.

Energy 28
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Rethinking How Medicaid Patients Receive Care

Harvard Business

We also equip the teams with data-rich dashboards that monitor their patients’ engagement, satisfaction, and, of course, health metrics, while also tracking broader population-level trends in clinical outcomes and avoidable — and often unnecessary or harmful — procedures and hospitalizations. Our results.

Metrics 28
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How One CMO Revamped Her Role

Harvard Business

” The email contained a link to a 2017 article one of us wrote for HBR, and suggested the CMO read it before their meeting. ” Like many of the CMOs described in the 2017 article, she was initially hired to focus on downstream commercialization roles, such as overseeing advertising. And they have significantly more impact.

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What 11 CEOs Have Learned About Championing Diversity

Harvard Business

Yet progress within organizations has been slow – there is still a lack of women and minorities in leadership positions, and certain industries like tech and finance are lacking diversity at all levels. The structured interviews were conducted by me over the phone, Skype, or in person, between February and June 2017.

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Why CRM Projects Fail and How to Make Them More Successful

Harvard Business

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. CRMs today also serve a lot of masters, from executives in the C-suite, technology, marketing, finance, and, oh yeah, sales. The EVP of sales liked the easy-access dashboard to report on metrics and the forecast.

Sales 52
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Subscription Businesses Are Booming. Here’s How to Value Them

Harvard Business

subscribers in 2017, and the industry as a whole has been growing at 200% annually since 2011. went public in June, then saw its stock price fall 70%, making it the worst performing IPO of a major company so far in 2017. Blue Apron formally stated their intention to become a public company in early June of 2017.