Remove Marketing Remove Metrics Remove Training Remove Webinar
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Extract those vexing pebbles to ease negative word of mouth

1 to 1

Stop that, said Lynn Hunsaker, chief customer officer of ClearAction Continuum , a Phoenix-based CX consulting and training company. The first 20-minute webinar, “ Mastering the Maze of CX Metrics & Money ,” was presented in April. Removing friction leads to lower costs, higher margins, market share, and sales velocity.

ROI 26
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Align sales and marketing to gain customers, drive growth

1 to 1

Marketing and sales teams have traditionally had two separate objectives in most organizations: the marketing team works to get leads and fill the top of the funnel, while the sales team focuses on the bottom of the funnel and closing those leads. At TTEC, those people are strategic marketing managers (SMMs), or data scientists.

Sales 26
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Outsourcing is a sure bet for financial services in 2023

1 to 1

On the other hand, hiring skilled labor and retaining a trained workforce continues to be challenging in the current market. This is a question posed to two of TTEC’s banking and insurance experts —Group Vice President Kristen Hein and Vice President JoVanna Dukes during a recent LinkedIn LIVE webinar. EX will be key for 2023.

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6 Current Trends in Project Management [2024]: What to Prepare for?

Epicflow

Forecasting and decision-making Thanks to predictive analytics, PM tools analyze historical data along with current project metrics to predict how the project environment will change. Let’s now review the most common applications of the technology in more detail. notify a project manager of potential risks or upcoming bottlenecks, and more.

Trends 52
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Fostering Employee Innovation at a 150-Year-Old Company

Harvard Business

In 2016, country and function heads were asked to identify innovation ambassadors for each of the markets we’re in: 80 people senior enough to connect innovation to strategy and make things happen. We also provided webinars and conference calls to explain our other offerings and to share learning. Building an agile network.

Company 35
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64 Proven Ways Consultants Can Generate Leads Online (Consulting Lead Generation)

Tsavo Neal

All businesses, regardless of industry, have become what I call O2O businesses—their primary marketing objectives are focused on driving people online to drive them offline. Jon Jantsch, Duct Tape Marketing. ? ?. Partnership Marketing. Outbound Phone Marketing. Conducting Webinars or Other Online Educational Events.