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Improving the Patient Experience: People, Process, Place Model

Tom Spencer

Some ways to improve night-time noise include introducing practices for staff such as guidelines for night-time care, quiet voices, and procedures for resupply and equipment movement. Journal of Nursing Care Quality, 23(3), 216-224. His free moments are spent traveling and enjoying sporting events with his wife and daughter.

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Enhancing Customer Insights with Public Location Data

Harvard Business

New GDPR guidelines in Europe will grant individuals the right to access, restrict, correct, or transfer data that companies have gathered about them and to know how their personal data is being used. With the right guidelines in place, there’s a much greater potential for geolocation data that remains untapped.

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How HR and Judges Made It Almost Impossible for Victims of Sexual Harassment to Win in Court

Harvard Business

A good example of this is a 1981 article in Personnel Journal , which is now known as HR Focus. In 1998, the Supreme Court — citing the 1980 EEOC guidelines — explicitly addressed the issue of anti-harassment policies and complaint procedures in the Faragher v. City of Boca Raton and Burlington v.