Efficiency Healthcare Metrics Strategy 
Harvard Business
NOVEMBER 29, 2018
A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.
Harvard Business
DECEMBER 13, 2018
Electronic health record systems for large, integrated healthcare delivery networks today are often viewed as monolithic, inflexible, difficult to use and costly to configure. Clinical decision support Decision support, which recommends treatment strategies, was generic and rule-based in the past. splain2me/Getty Images.
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Harvard Business
JUNE 18, 2018
So healthcare leaders have long wondered: what’s the best way to change clinicians’ behavior and improve their quality and efficiency of care? Relying too heavily on financial incentives to boost performance can often lead to gaming of metrics (e.g., What the Research Says.
Harvard Business
NOVEMBER 9, 2016
These high-performing health systems offered a key insight: To sustain change, you need a strong strategy for engaging and standardizing the work of frontline managers. Efficiencies gained in human resources and housekeeping can free frontline unit managers and clinical staff to spend more time at the patient’s bedside.
Harvard Business
NOVEMBER 23, 2016
In healthcare, change is even harder than in most industries. Yet, a variety of financial and operational problems impeded success and we lacked a clear strategic path toward building the kind of coordinated care delivery system healthcare desperately needs. Together we developed an agenda for change and put it into action.
Harvard Business
DECEMBER 9, 2016
Our strategy has been guided by nuanced answers to these questions. Our virtual care strategy began with video-based visits for outpatients with chronic diseases. And we chose providers willing to open up their schedules to see patients virtually, either more efficiently during their clinical hours or during their non-clinical time.
Harvard Business
NOVEMBER 16, 2016
In November 2015 Geisinger Health System launched its ProvenExperience program – a wide-ranging cultural and process reengineering initiative whose long-term goal is not just to assure the best customer experience in healthcare, but to offer the best customer experience of any industry.
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