Harvard Business

DECEMBER 7, 2017

Among other things, there is growing demand from both retail and institutional investors to align their capital with better environmental and social outcomes, and more resources going into index fund or quasi-indexing products. In both cases, social and environmental metrics matter for the business’s financial success.

Chemicals 28

Chemicals Industry Metrics Financial 28

Harvard Business

MAY 5, 2016

They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation. That process was quickly fixed — and illuminated the pathology of valuing productivity metrics divorced from UX.

Enterprise 28

Enterprise Metrics Retail Productivity 28

Harvard Business

JUNE 1, 2016

In retailing, leaders worry about customer retention and dollar per square foot. Consider your guiding principles, time and capital allocation patterns, and the key metrics that you track. Extrapolate what implications these new core beliefs would have on strategy, capital allocation and key metrics.

Industry 28

Industry Metrics Transportation Strategy 28

Harvard Business

OCTOBER 3, 2018

In one example, the company pursued a “strategy refresh” project for the firm’s retail business, and the CEO ensured the CMO was deeply involved. The language of finance and accountability has become a bit intoxicating, given the tools that marketers have today that we didn’t have 20+ years ago.

Advertising 28

Advertising Agile Marketing Meeting 28

Harvard Business

NOVEMBER 16, 2016

But comfortable reliance on this “precious” relationship has left us in a situation where the customers of many other sectors (such as retail) are often treated better from an experiential standpoint than medicine’s patients. The doctor-patient relationship has long been sacrosanct.

System 28

System Healthcare Financial Construction 28

Organizational Talent Consulting

AUGUST 7, 2023

Company cultures centered on efficiency thinking have flooded the marketplace with low-cost, widely available products and resulted in tremendous waste and social issues (Brown, 2009). A quick walk through a parking lot looking at the similarity of cars reveals a need for organizations to move beyond making incremental improvements.

Culture 52

Culture Financial Leadership Deloitte 52

Progressus

OCTOBER 25, 2023

You know, those same disruptive forces redefining all sectors from manufacturing and retail to healthcare and tech. For example, finance teams must be able to draw on information from the entire business – projects, operations, sales, marketing, HR, along with external sources that put internal data in context – to make decisions quickly.

Data 52

Data Agile Tools Talent 52