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Consulting 101: Operations, Hierarchies, and Types of Firms

Tom Spencer

Learning how consulting firms operate can help you better understand what you would do as an analyst. These firms have international presence, wide knowledge bases, and reputations of success across many industries. How do Consulting Firms Work? Imagine you are a CEO of a Fortune 500 business in the technology industry.

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A.T. Kearney Interview & Culture

Management Consulted

KEARNEY INTERVIEW AND CULTURE. Now known to be THE best sourcing, procurement and operations consulting firm in the world, A.T. Operations. Kearney works collaboratively with companies to transform their operations in order to gain unprecedented competitive advantage. Culture, culture, culture.

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Navigating the Entrepreneurial Journey

Business Consulting Agency

Determine the Business Model and Structure Choose a suitable business model and structure that aligns with your long-term goals, financial resources, and operational capabilities. Build meaningful relationships with your target audience and establish a customer-centric approach that fosters enduring brand loyalty and consumer satisfaction.

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Embracing Healthy Tensions in a Matrixed Organization

Kates Kesler

long term vs short term investments, M&A activity, enterprise vs operating unit accountability). And it will mean getting comfortable with influence derived from sources other than positional power, such as a decision right that is tipped one way or another for key operating issues or budget control that is granted to a new unit/function.2

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The Central versus Decentral Dilemma: How the HR Practitioner can Facilitate a “Center-Led” Solution

Kates Kesler

It typically is a set of roles at the center and dedicated or aligned roles in the operating units. We worked with a large oil and gas company with operations spread across North America. Those on the team that were based in the field worried about solutions that they couldn’t afford or would be “one size fits none.” An Example.

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Scaling Customer Service as Your Startup Grows

Harvard Business

Start a knowledge base. It’s time to dedicate a full-time person to building your knowledge base and providing customer education support. Don’t ignore your customer team culture. Consider hiring a “customer operations” person to focus on automation full-time. What not to do.

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How to Set Up an AI R&D Lab

Harvard Business

So, when the Royal Bank of Canada (RBC) approached me three years ago to help them grow their AI capabilities, this is what I advised: To go beyond data science and do real AI, you need to hire the right people, embrace research, and adapt your culture. In a knowledge-based economy, research becomes the means of production.

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