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Job Hub: Uber Jobs and Culture

Management Consulted

” The first example that comes to mind when you think of the new sharing economy, Uber has fashioned itself as a quicker, cheaper and ultimately better alternative to taxis. ———– History & Culture. The post Job Hub: Uber Jobs and Culture appeared first on Management Consulted.

Culture 100
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KPMG Consulting Interviews and Culture

Management Consulted

Thankfully, everything stayed in a nice orderly fashion, the way accountants like it, after the audit portrayed Peat Marwick in a favorable light. KPMG CONSULTING CULTURE. KPMG prides itself on its work culture, with particular emphasis on work life balance. Spencer Lanthier – Former Director at the Bank of Canada. MC Links.

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Do Independent Consultants Still Need Résumés?

Successful Independent Consulting

With LinkedIn and personal websites widely used to promote careers, the idea of independent management consultants having a printable résumé may seem old-fashioned. 6 new global process owners clearly identified and now accountable for monitoring process metrics to support the shift to a continuous improvement culture.

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Call Length Is the Worst Way to Measure Customer Service

Harvard Business

Practitioners and pundits alike have long debated which metric is best for assessing the performance of a service organization. It’s not surprising that the metric figures prominently on a service rep’s scorecard. Why is average handle time such a bad metric for service? AHT is a culture killer.

Metrics 30
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The Forecasting Sweet Spot Between Micro and Macro

Harvard Business

Consider a few examples: Trends in religious growth are one of the best predictors of fashion-related categories. In areas where Christianity is growing, sales of Western-style formal fashions are likely to grow too, since Christianity usually carries a strong acceptance and influence of Western culture and clothing.

Fashion 28
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What the Best Transformational Leaders Do

Harvard Business

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

There is a new generation of real-time employee opinion tools that are starting to replace old-fashioned employee opinion surveys — tools that tell you far more than just what employees think every year. Developing these sorts of metrics will not be quick or easy. Establishing reliable data sets with which to work takes time.