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Three C’s Framework

Tom Spencer

Relevant performance metrics might include profit margins, net income, and return on investment. Are there opportunities to bundle or unbundle the product in order to increase sales volume? What are the revenues and market shares of major competitors? What is the concentration of competitors in the industry? Performance.

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A Study of Hospitals Found That Outsider CEOs Make Their Organizations More Productive in the Long Run

Harvard Business

The ideal metric needed to simultaneously address: (1) the sector’s competitive dynamics, (2) the firm’s productivity relative to its competitors, and (3) what could be attributed to the new CEO. Using a 3-to-1 matching of hospitals with no change as a comparison, we analyzed 1,640 firms in all.

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Measuring Your Employees’ Invisible Forms of Influence

Harvard Business

New workplace metrics are needed to help leaders get a more complete picture of this. For comparison, the employee sample identified as low performers had an average network size of 20. One window into an employee’s impact within an organization is understanding how they collaborate and influence others within the organization.

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10 Years of Data on Baseball Teams Shows When Pay Transparency Backfires

Harvard Business

In 1998, just a year after winning the World Series , ownership of the Florida Marlins (now named the Miami Marlins) engaged in a fire sale, cutting the payroll to one-quarter of its previous total. While sports are different from other industries in many respects, baseball makes a good test case for this kind of study for several reasons.

Data 31
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How Incentives for Long-Term Management Backfire

Harvard Business

With the best of intentions, many proxy advisors and long-term investors have widely blessed three years as appropriate, adopting three-year pay for performance as their standard comparison. The board chose earnings per share (among other financial metrics) to measure and reward executives for long-term performance.

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Note-Taking in a Case Interview

CaseInterview.com

So, if in a profitability case, I explore cost and sales. A business metric is only unusual if you don't understand the business. In comparison to the clean lines of the "best practice" issue tree, an attempt to draw an issue tree around the words used by a candidate that is not strong will look like a bunch of tangled wires.

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3 Ways Data Dashboards Can Mislead You

Harvard Business

Single-screen “snapshots” of operational processes, marketing metrics, and key performance indicators (KPIs) can be visually elegant and intuitive. Not only does the metric itself require significantly more information to drive action, but it simply doesn’t align with his goals and business model. Probably not.

Data 28