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A Study of Hospitals Found That Outsider CEOs Make Their Organizations More Productive in the Long Run

Harvard Business

Our research , which focused on CEO succession in the American health care system, examined the impact of CEO succession on productivity and efficiency. The result of frontier analysis is an index for each firm describing its efficiency at transforming inputs into outputs relative to the best performers operating at comparable scale.

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Toys ‘R’ Us Is Dead, but Physical Retail Isn’t

Harvard Business

The local toy store seemed positively drab in comparison. Now, those endless aisles pale in comparison with what’s available online, and rock-bottom prices can be found at Amazon, Walmart, and Target. Parents, for their part, were drawn by the “everyday low price.” ” At places like Bonobos Guide Shops and J.

Retail 32
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How B2B Software Vendors Can Help Their Customers Benchmark

Harvard Business

ADP, a leading provider of payroll capabilities, allows customers to use its DataCloud tool to compare themselves to other firms not only how much employees are paid, but also metrics like their average job tenure, attrition rates, how much they invest in retirement accounts, and at what age they retire.