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Data Can Do for Change Management What It Did for Marketing

Harvard Business

Take the MIT Media Lab’s experiment to see whether it could estimate retail sales performance on “Black Friday,” the day following the US Thanksgiving holiday. Combining this with data on average spend per shopper enabled them to estimate a retailer’s sales , even before the company had recorded it themselves.

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How To Sustain Change: Keeping The Momentum Going After The Training Ends

Nash Consulting

If customer centricity is the goal, your performance measures should not just celebrate sales but also applaud customer satisfaction and engagement. From Idea to Action: Set up a quarterly training calendar that includes workshops, webinars, and team discussions focused on core change themes.

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How SMEs can welcome the decade of Organizational Culture

Asamby Consulting

A researcher wrote in the Journal of Organizational Behavior "Overall, department culture was found to consistently predict higher subsequent levels of customer satisfaction ratings and […] sales, with no evidence obtained for a reciprocal performance-to-culture feedback loop. using bluquist) Etc.

Culture 59
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5 Ways to Help Employees Keep Up with Digital Transformation

Harvard Business

Unilever has acquired Dollar Shave Club , a young startup, for $1 billion in a move to introduce a new model of subscription sales. This shift gives CPGs an opportunity to gain rich insight into the tastes and habits that drive their sales. Coca-Cola recently reshuffled its leadership team to focus on growth, innovation, and digital.

Media 51
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The Dirty Little Secret About Digitally Transforming Operations

Harvard Business

For industrial players, this set of criteria often turns attention to areas such as predictive maintenance, advanced planning, and sales optimization — all functions that cover large parts of the cost or margin base, are well measured, and show improvement potential beyond what can be reached with traditional improvement techniques.

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How Multinationals Should Be Planning for Brexit

Harvard Business

The UK will exit the European Union on March 29, 2019, and many companies are struggling to prepare for how it will change doing business there. At our workshop, leaders of 14 client companies said that the biggest Brexit planning challenge they faced was constantly changing information.