Data Can Do for Change Management What It Did for Marketing

Harvard Business

Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters. One area so far relatively untouched is change management. The failure of major transformation projects to deliver the expected benefits is a well-documented phenomenon : many change programs simply do not achieve their business goals. It’s time for that to change. Change management Analytics Digital Article

7 Ways to Successfully Manage “UPWARDS”

Cheryl Cran

Often when I facilitate a workshop on change and we begin to discuss the impact of different generational attitudes as it relates to change there is a lot of interest. Here are the 7 tips I gave the Gen X to successfully manage upwards: 1.

5 Things We Learned About Creating a Successful Workplace Diversity Program

Harvard Business

Whereas many similar diversity programs target only managers and HR , we have managers, administrative, and scientific staff participate together in mixed groups to capture multiple perspectives. While we still meet resistance from employees who do not understand how diversity and inclusion are related to their job in a scientific organization, this resistance is becoming less common as we continue to engage in change management and make the case for inclusivity across UCAR.

Leaders Focus Too Much on Changing Policies, and Not Enough on Changing Minds

Harvard Business

Add to that the anxiety that nearly all human beings experience in the face of change. This is where resistance tends to arise — cognitively in the form of fixed beliefs, deeply held assumptions and blind spots; and emotionally, in the form of the fear and insecurity that change engenders. The result is something that the psychologists Lisa Lahey and Robert Kegan have termed “immunity to change.” Change management Digital Article

To Change Someone’s Mind, Stop Talking and Listen

Harvard Business

” Samar thought this tradition, called swara, was horrendous — it forever changed a young girl’s life, through no fault of her own. One by one, local tribal leaders changed what they considered true justice. Samar created change not by selling her idea, but creating a way for everyone arrive at a new idea, together. This isn’t the way to create lasting change. Conflict Change management Communication Digital Article

What Spinning Off a GE Business Taught Me About Managing Ultra-Fast Change

Harvard Business

Change management can be a test for any organization. Several studies by Towers Watson show that just 25% of change management initiatives are successful over the long term. So four years ago, when I was CEO of GE Capital Retail Finance and tapped to lead a mega change initiative — splitting off our unit into a new, publicly traded company, Synchrony Financial — I’ll admit I viewed it as a huge challenge. Change management certainly tested us.

5 Ways to Help Employees Keep Up with Digital Transformation

Harvard Business

Today’s technologies and consumer needs change faster than traditional business road maps can deliver, and employees need to be ready and empowered to move at this pace. “Borrowing from fields like user experience design, we’ve been able to reconsider crucial aspects of recruiting, onboarding, development, and retention to create journey maps to enhance the employee experience,” says Nathalie Cheveau, global talent development manager at LVMH Fashion Group.

New Resolutions and Fresh Starts

Steve Shu Consulting

It is a technique that I’ve seen a number of operating companies and management consulting firms use effectively. The basic value of a Spring Cleaning management team meeting is as follows: The meeting forces people to think proactively.

How Corporate Values Get Hijacked and Misused

Harvard Business

Eventually, the very expensive “culture change” effort was scrapped and the values simply ignored. They can also be magnifying glasses highlighting a leader’s hypocrisy, creating a reasonable excuse not to change one’s own behavior. Rather than starting change, the creation of “values statements” offers the illusion of change. But for some companies, their creation is the entire change journey.

How Multinationals Should Be Planning for Brexit

Harvard Business

The UK will exit the European Union on March 29, 2019, and many companies are struggling to prepare for how it will change doing business there. At the recent Brexit Workshop we held for clients — in this case, 19 UK heads of some of the world’s largest multinational firms — 10 of them had not started or had only just begun planning for Brexit. There’s no template for how companies should change in response to Brexit.

Small Steps or Big Steps: What’s the Right Way to Begin Improvement?

Markovitz Consulting

I’ve been struggling to resolve two conflicting facts: Science has shown that incremental change is both easier for people and more sustainable than dramatic change. Art Byrne has had undeniable business success by starting with dramatic change. People are likely to defer to the suggestions and lead of the workshop leader and install the standard “lean tools” without full understanding of how they work or what effect they will have on the process and people dynamics.[as