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Data Can Do for Change Management What It Did for Marketing

Harvard Business

Take the MIT Media Lab’s experiment to see whether it could estimate retail sales performance on “Black Friday,” the day following the US Thanksgiving holiday. Combining this with data on average spend per shopper enabled them to estimate a retailer’s sales , even before the company had recorded it themselves.

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The Dirty Little Secret About Digitally Transforming Operations

Harvard Business

For industrial players, this set of criteria often turns attention to areas such as predictive maintenance, advanced planning, and sales optimization — all functions that cover large parts of the cost or margin base, are well measured, and show improvement potential beyond what can be reached with traditional improvement techniques.