Management Consulted

FEBRUARY 7, 2016

A total of 8 Managing Directors over various regions and issue areas help him lead the widely respected firm. The practice areas at Towers Watson reflect the operational nature of consulting projects at the firm: Communication and Change Management. Corporate Risk Management and Risk Financing. Practice Areas.

Interviews 100

Interviews Culture Consulting Case Interview 100

Harvard Business

JUNE 20, 2017

For organizations seeking to become more adaptive and innovative, culture change is often the most challenging part of the transformation. Innovation demands new behaviors from leaders and employees that are often antithetical to corporate cultures, which are historically focused on operational excellence and efficiency.

Culture 53

Culture Company Enterprise Leadership 53

Harvard Business

SEPTEMBER 27, 2017

At L’Oréal, CEO Jean-Paul Agon signaled the company’s digital transformation when he recruited Lubomira Rochet to be the chief digital officer and a member of the executive team. The team was structured to operate like a startup, with a particular focus on user research, feedback, and a commitment to lean operations.

Media 37

Media Fashion Agile Sales 37

Harvard Business

JANUARY 12, 2018

Marketing and sales, manufacturing, recruiting (including people assessment), customer service, and support are all fields that can benefit from artificial intelligence according to McKinsey’s recent research. Companies are both operators and investors. Analytics are growing in every business function and industry.

Strategy 28

Strategy Strategy Strategy& Consulting 28

Harvard Business

AUGUST 19, 2016

This includes introducing community policing; training officers in de-escalation skills and the use of non-lethal tactics; increasing the diversity of departments; improving data collection and public transparency; and enhancing the screening of police recruits. So why have most police departments failed to embrace these reforms?

Culture 28

Culture System Training Training 28

Harvard Business

SEPTEMBER 14, 2017

We found the Architects sustainably transformed a school by challenging how it operated, engaging its community, and improving its teaching. Typically, a half of this change came from recruiting new staff to resource growth, a quarter from reducing the number of supply teachers and a quarter from managing out poor performers.

Research 28

Research Study Education Recruiting 28

Harvard Business

JANUARY 15, 2018

Not a day goes by without the announcement of the appointment of a new VP of Artificial Intelligence (AI), a Chief Data Scientist, or a Director of AI Research. The potential is vast, but how managers cut through the AI hyperbole to use its power to deliver growth? Bogdan Dreava/EyeEm/Getty Images.

Data 28

Data Tools Education Talent 28

Harvard Business

SEPTEMBER 27, 2018

The more calls they received, the more operators they needed, and the more their margins eroded. They couldn’t recruit fast enough. No market research or benchmarking data would have suggested it. And once they found it, it didn’t need careful change management to extend it to the rest of Customer Support.

Company 42

Company Metrics Financial Benchmarking 42

Halo Psych

JUNE 8, 2020

These positive effects did not occur when managers were distracted while listening to employees. Engage more widely – don’t just talk to your team Creativity in particular is no respecter of status: a good idea is as likely to come from a new recruit as a senior expert. I’d really appreciate it.

Study 40

Study Management Examples Research 40