Harvard Business

AUGUST 31, 2018

In her organization, there was debate about whether their associates should change managers. After hearing feedback from all across the world, she chose to have employees change managers, even though it was unpopular among some. This, of course, can be difficult or uncomfortable.

Management 47

Management Leadership Culture Development 47

Harvard Business

NOVEMBER 9, 2016

Charge nurses and nurse managers typically lead team huddles — 10-minute all-staff meetings at the start of each shift to assign roles, identify patients in need of special attention, and anticipate issues during the shift. Motivate Frontline Clinical Managers by Tackling What Irks Them.

Healthcare 32

Healthcare System Operations Metrics 32

Harvard Business

JULY 19, 2016

And they are finding the tools increasingly useful, of course, in dealing with online customers. These include improving data-mining operations, helping with training, and making structured, repeatable tasks and processes far more efficient and less costly. Don’t make your AI too lite.

Company 28

Company Knowledge Base Insurance Insurance 28

Harvard Business

DECEMBER 29, 2016

Over 50 had occurred in the course of the last five years. Based on this study and our collective experience of working with thousands of business leaders, there are a number of obstacles and contradictions we see most often impact the ability to act ethically: Business transformation programs and change management initiatives.

Ethics 40

Ethics Company Emotional Intelligence Study 40

Clarity Consultants

DECEMBER 23, 2021

Determine what your employees need and plot a course that walks them through the change. Identify key metrics to measure success and have a plan to ensure broad buy-in. Identify new skills they’ll have to acquire and decide how they’ll learn those capabilities.

Metrics 120

Metrics Operations Leadership Efficiency 120

Management Consulted

NOVEMBER 2, 2015

Business Process Management. Change Management. Upon joining KPMG, you’ll have access to a wide variety of the Continuing Professional Education (CPE) courses that are made available to employees. In 2013 alone, 2,861 instructor-led courses were offered by the firm. Supply Chain and Operations. Other Operations.

Interviews 100

Interviews Culture Consulting Case Interview 100

LSA Global

SEPTEMBER 28, 2020

But also use the power of informal tools that appeal to the more emotional side of behavioral change. IT and reward systems that support the change are necessary of course; however, they are far more powerful when paired with good coaching, peer interactions, and meetings where the positive behaviors are recognized and appreciated.

Culture 36

Culture How To Airlines Metrics 36

Harvard Business

DECEMBER 13, 2016

Over the course of the Care in Place project, the team repeatedly met with over 60 different workgroups, leaders, departments, tech vendors, and so on. They emphasized the aim to reduce ER and hospital admissions, which aligned with the clinic’s key performance metrics.

Case Interview 28

Case Interview Insurance Insurance System 28