Remove Change Management Remove Course Remove Efficiency Remove Metrics
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4 Steps to Sustaining Improvement in Health Care

Harvard Business

Efficiencies gained in human resources and housekeeping can free frontline unit managers and clinical staff to spend more time at the patient’s bedside. During the shift, charge nurses coach frontline staffers and ensure they follow standard processes, monitor care, change course when needed, and solve problems.

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How Companies Are Benefiting from “Lite” Artificial Intelligence

Harvard Business

These include improving data-mining operations, helping with training, and making structured, repeatable tasks and processes far more efficient and less costly. And they are finding the tools increasingly useful, of course, in dealing with online customers. Don’t make your AI too lite.

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How Cloud Computing Is Changing Management

Harvard Business

What does it allow us to do differently, and how will that change the way we do things in the future? “It’s already changing organizations, by moving IT from a cost center to something with a place at the table in a lot of different meetings,” said Chris Jackson, head of cloud platforms at Pearson, a global learning company.

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What Are Best Practices for Leading Through Change?

Clarity Consultants

Determine what your employees need and plot a course that walks them through the change. Identify key metrics to measure success and have a plan to ensure broad buy-in. Do You Need to Update Your Training to Address a New Change? Identify new skills they’ll have to acquire and decide how they’ll learn those capabilities.

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How Atrius Health Is Making the Shift from Volume to Value

Harvard Business

For years, Atrius Health had been focusing on standardizing processes, removing waste, and improving efficiency using improvement activities employing lean. Over the course of the Care in Place project, the team repeatedly met with over 60 different workgroups, leaders, departments, tech vendors, and so on.