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A Payment Model That Prevents Unnecessary Medical Treatment

Harvard Business

In this early model, the institute has upside financial potential if the total musculoskeletal physician-related medical expense for a patient is below the negotiated benchmark and effectively loses money if that total expense exceeds the benchmark, regardless of whether CORE or another provider delivered the care. (If

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A Tool to Map Your Next Digital Initiative

Harvard Business

It includes changes in how an organization interacts with its customers, citizens, or patients; in operational processes; in business models; in supply chain relationships; and in how employees use information to generate insight. Operations in a Connected World. Insight Center. Sponsored by Accenture.

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What the Best Transformational Leaders Do

Harvard Business

How have the firm’s growth, profits, and stock performance compared to a relevant benchmark (NASDAQ for a tech company, for example, or DAX Index for a German firm) during the transformation period? Today AWS accounts for just 10% of Amazon’s $150 billion in revenue, but generates close to $1 billion in quarterly operating profit.

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

From building cross-functional customer segment units to creating additional teams that cut across merchandizing, store operations, and segment owners, senior leadership at Best Buy saw to it that the entire organization embraced an outside-in approach. And what are the benchmarks of success? It doesn’t happen overnight.

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The “Smart Society” of the Future Doesn’t Look Like Science Fiction

Harvard Business

While flights of imagination from science-fiction writers, filmmakers, and techno-futurists involve things like flying cars and teleportation, in practice smart technology is making inroads in a piecemeal fashion, often in rather banal circumstances. Our hope is that it serves several purposes. The scores for each component were normalized.