Harvard Business

MAY 10, 2016

Consumer-facing (B2C) companies like these and many others have long realized the power of online digital networks to address the questions or issues of their customers. If you have a problem with your industrial cement mixer, you usually have only two options: read the manual or call your sales rep. This is seldom a good approach.

B2B 28

B2B B2C Transportation Software 28

Harvard Business

JUNE 12, 2018

Digitization has upended industry after industry — and now, as it begins to transform the environments that will be home to two-thirds of the world’s population by 2030, there is good reason to brace for another wave of disruption. How Might Smart Cities Shift Value in Our Industry?

Company 29

Company Real Estate Government Transportation 29

Harvard Business

DECEMBER 15, 2017

Policies relating to infrastructure development, land and labor, healthcare, and transport fall under the purview of the states—as do most licensing and permitting. This first step allows companies to measure not only the potential in a market (size, growth, and industry clusters) but also the associated risk (market stability).

Strategy 28

Strategy Strategy Strategy& Operations 28

Harvard Business

DECEMBER 18, 2017

At Microsoft, we continuously collaborate with businesses in an industry whose customers already self-identify as fans: sports. The lessons from the fans of Real Madrid, FOX Sports, and NASCAR are relevant across many industries, including consumer packaged goods, retail, and automotive. ” Read More from Microsoft.

Sports 28

Sports Industry Data Media 28