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Leadership Development Should Focus on Experiments

Harvard Business

Leadership development represents a huge and growing investment for most organizations. In past years leadership development has always been treated as a discretionary expense or even a luxury, and therefore something that could be pared down or eliminated in hard economic times.

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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

Can you automate manual processes? How would that help employees improve client experiences – directly or indirectly? fusion development)? Agility Evolution Agile transformation represents an ongoing effort to improve efficiency and effectiveness of the organization. Market trends?

Agile 52
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Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

RPA is a category of software tools that enable complex digital processes to be automated by performing them in the same way a human user might perform them, using the user interface and following a set of predefined rules. Examples of RPA and Process Improvement.

Company 43
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How Digital Technology Is Changing Farming in Africa

Harvard Business

The process improves farm productivity and reduces input waste by using analytics to facilitate data-driven farming practices for small-scale farmers. As they see that developing mobile apps alone cannot feed Africa, many will turn to farming as a business.

Tools 48
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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

At EY, where some of us work, we have developed a tool for social media analytics called SMAART that is able to understand sentiment within consumer and influencer groups. Organizations often seem obsessed by measuring fractional shifts in operational performance, capturing data on sales, inventory turns, and manufacturing efficiency.

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How People Analytics Can Help You Change Process, Culture, and Strategy

Harvard Business

So instead of starting with discovery conversations, people analytics data was used to baseline the time spent on the process in every country, and to map the networks of the people involved. One people analytics team in an engineering company was struggling to help develop the company’s managers, for example.

Culture 54
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Scaling Customer Service as Your Startup Grows

Harvard Business

Don’t optimize for efficiency. Write the blog posts that help customers help themselves such as “How to do X-common-goal in our app,” or “How to set up x feature” Bonus: these articles will make your sales people very happy. Your team isn’t big enough to really reap the rewards of these efficiencies.

Metrics 47