Article Culture Efficiency Process Improvement 
Harvard Business
OCTOBER 9, 2023
The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements — all of which lead to value realization.
Harvard Business
MAY 17, 2018
So instead of starting with discovery conversations, people analytics data was used to baseline the time spent on the process in every country, and to map the networks of the people involved. In bottoms-up cultural transformation initiatives, the how things are done is equally or more important than what is done.
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Progressus
NOVEMBER 10, 2023
Agility Evolution Agile transformation represents an ongoing effort to improve efficiency and effectiveness of the organization. Leading organizations have the agility and flexibility needed to respond to disruptions, evolve with market conditions, and act on emerging trends without clunky processes holding them back.
Harvard Business
APRIL 20, 2017
To make matters worse, my findings indicated that when the supervisor was copied in often, employees felt less trusted, and this feeling automatically led them to infer that the organizational culture must be low in trust overall, fostering a culture of fear and low psychological safety.
Harvard Business
OCTOBER 8, 2018
The tradeoff, however, is that we’ve become so focused on using the technology (as this HBR article points out) that we spend far less time listening to individual human stories. Measuring staff well-being and clinician resilience before and after a new technology or process improvement is deployed is essential to eradicating burnout.
Harvard Business
SEPTEMBER 11, 2017
Don’t optimize for efficiency. Write the blog posts that help customers help themselves such as “How to do X-common-goal in our app,” or “How to set up x feature” Bonus: these articles will make your sales people very happy. Your team isn’t big enough to really reap the rewards of these efficiencies.
Harvard Business
OCTOBER 23, 2017
This data can then feed into a predictive model, helping us know with precision the actions that are going to accelerate adoption of a new practice, process, or behavior by a given employee group. However, when it comes to change, few track performance from project to project beyond knowing which ones met their goals.
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