Harvard Business

DECEMBER 1, 2016

One large media organization faces large incumbent players and operates in a market that is growing quickly. Rather than using traditional top-down management practices, the company organized itself into small business units, each of which operates in a local geography. We call this operating structure the “network of teams.”

Leadership 28

Leadership Metrics Operations Culture 28

Harvard Business

JUNE 23, 2016

While technology can certainly improve operational performance, the idea that it can replace a sound strategy is a dangerous delusion. Tronc investor Patrick Soon-Shiong also asserts that the technology will allow the company to make thousands of videos a day. The Downside of Data. Both statements are surreal.

Data 29

Data Journal Media Video 29

Harvard Business

JUNE 19, 2017

While initially designed to improve the responsiveness of software development teams, more recently agile has become the default team-based operational model for companies big and small, across industries and sectors, with the promise of a substantial and sustained spike in team productivity and efficiency. Related Video.

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Agile Software Case Interview Video 28

Harvard Business

OCTOBER 6, 2016

To help them in their new roles, companies spend almost $14 billion a year on courses, books, videos, coaches, tests, and executive education programs — and such spending rose 10% last year. And fifth, while these companies do have leadership “programs,” they are embedded in the business, and HR does not operate alone.

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Leadership Deloitte Culture Pharmaceuticals 37

Harvard Business

OCTOBER 5, 2018

Chief among them were behavioral-interview methods to uncover candidates’ intrinsic motivations and biases. We also invested significant leadership time in performing final interviews for all roles — from medical assistants to physician leaders — to ensure that each team member would strengthen the team’s dedication.

Metrics 28

Metrics Data Resources Operations 28

CaseInterview.com

DECEMBER 20, 2020

In the book The Checklist Manifesto by surgeon Atul Gawande (one of my favorite books on building scalable operations), the author discusses the errors that occur in surgery. The two errors that stick out most in my mind are: Operating on the wrong part of the patient (e.g., I was shocked at the types of errors that occur in surgery.

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Case Interview Interviews Resources Policies 105

Harvard Business

MARCH 22, 2017

To explore this question, we interviewed senior marketing executives across dozens of top brands. The metrics also changed. Today, creative marketers need to operate more like entrepreneurs, continuously adjusting to sustain “ product/market fit.” The results?

Marketing 41

Marketing Agile Fashion Sales 41