Remove Hotels Remove Operations Remove Recruiting Remove Talent
article thumbnail

Getting an Intricate Operation Back in Sync

Harvard Business

Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Later, he privately told me he was thinking of leaving the hotel.

article thumbnail

We May Not Have a Clear Path, But We Each Have One

Harmonious Workplaces

In 1999, rock-and-roll legend Rikk promoted me within six months from sales associate and drum department head at Sam Ash Music to Operations Manager, where I not only led a warehouse crew, but I became the regional trainer on an Oracle-based POS system at the age of 23. What a funny place to find wisdom — a hotel lobby shop!

Hotels 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 Steps to Cultivate an Innovation Culture

Organizational Talent Consulting

The proven benefits of innovation include: increased competitive advantage improved operational productivity reduced costs and increased revenue improved commercial value enhanced problem-solving One modern innovation that is impressive to watch is SpaceX's reusable Falcon 9 (watch the video below). Organizational Talent Consulting.

Culture 52
article thumbnail

Top 10 Consulting Firms In New York

Management Consulted

The office is incredibly diverse, with some of the best talent from 35+ countries and folks that speak 29 languages. As usual getting into McKinsey is tough, but it’s even tougher in NYC – with many target recruiting schools nearby and hundreds of aspirants swarming to locate in NY, it’s a highly competitive office.

article thumbnail

Innovation Should Be a Top Priority for Boards. So Why Isn’t It?

Harvard Business

Innovation ranks fifth, after more-conventional concerns such as attracting and retaining top talent and the regulatory environment. This isn’t all that surprising given the level of innovation activity in these sectors, but directors operating in similarly disrupted sectors should take note. Director Recruitment and Skills.

article thumbnail

How to Navigate a Digital Transformation

Harvard Business

From there, you will delve into the less-well-known intangible assets such as the talents and skills of your workforce, the IP that exists within your organization, and networks of people and organizations that exist outside the traditional boundaries of your firm.

How To 34
article thumbnail

Zipcar Doesn’t Just Ask Employees to Innovate — It Shows Them How

Harvard Business

Westin, the hotel chain, awards its top innovators a five-day exotic trip each quarter. Doing so helps spread the value of innovation into areas responsible for the broader operating model. this was an HR innovation that transformed how we do college recruiting and now we have a flock of new innovative employees).

Culture 28