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In the Best Sales Teams, About Half of the People Are in Support Roles

Harvard Business

Sales reps are most effective when they have the right amount of support staff, but exactly how much support staff does a company need, and how should it be structured? Call it a Goldilocks quandary: Too little support, and your sales people can’t do their jobs well; too much, and you’re wasting money.

Sales 39
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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

Technology combined with data is a matter of life and death for professional services firms where the “product” is a combination of insights and expertise. Are project operations, sales, customer service, etc. How often do you release new products/services? directly integrated with core financials?

Agile 52
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How to Evaluate Your Marketing Leader’s Performance

Prudent Pedal

If you’re a managing partner, practice leader, sales leader, or chief administrative officer in a professional services firm, you probably have responsibility for “managing” marketing. How to Evaluate Your Marketing Leader’s Performance – Productivity School of Marketing. Why Partners Don’t Understand Marketing.

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When Is Teamwork Really Necessary?

Harvard Business

Consider the example of Nicolas, a regional sales vice president at a medical devices company. When promoted to his new role, he inherited a group of district sales managers responsible for selling to hospital systems in their respective geographies. Perceptions about his overall efficiency and effectiveness rose dramatically.

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5 retail strategies that are here to stay

1 to 1

The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. Mishaps like delays, data breaches, product recalls, and inclement weather will continue to effect retail surge volumes. Post-pandemic success rides on flexibility. Seamlessly connect the entire retail customer journey.

Retail 26
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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

1 to 1

Streamlining Efficiency. RPA lets associates focus on more worthwhile tasks: improving customer experience , driving bottom-line results, and reducing turnaround time – all with the capability of completing processes and requests around the clock and eliminating human error. Most likely, the answer is: both.

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The First Step to Fixing U.S. Manufacturing

Harvard Business

These returns were sustained by improvements in both profit margins and sales growth, and they were notably higher than those posted by large manufacturers headquartered in Western Europe, South Korea, Japan, and China. It’s clear why pain in the domestic supplier base matters from a policy perspective. But the future trajectory of U.S.