Harvard Business

JUNE 16, 2017

One proposed solution for this is to change the payment model of our health care system from the predominant fee-for-service (FFS) model, which reimburses services regardless of outcome, to a value-based model in which outcomes are reimbursed. Most health systems will need to manage a multitude of reimbursement methodologies.

Transportation 28

Transportation Methodologies Process Improvement System 28

Tom Spencer

JUNE 10, 2014

We are bombarded with information at all times and it simply isn’t possible for the human brain to process it all. This article was written by Shishir Pandit , Editor and Deloitte Strategy Consultant, and Matthew O’Sullivan, President of the Global Consulting Group at Melbourne University. Management Consulting'

Retail 127

Retail Deloitte Video Sports 127

Harvard Business

JULY 8, 2016

We in the West have long prided ourselves on our business process acumen, strategy savvy, and customer centricity while stereotyping Chinese competition as being nothing more than low cost. As a result, we have missed China’s transition from displacer to disruptor. This presents Western companies with a fresh challenge.

Company 36

Company Apparel Pharmaceuticals Industry 36

Harvard Business

SEPTEMBER 11, 2017

In later stages you’ll want people who think about how to scale through process, training, and systems. There are three very common shiny objects that derail customer success efforts in the early stage: Process improvements to issue routing, issue classification, and automated responses seem reasonable.

Metrics 48

Metrics Engineering Efficiency Operations 48

Harvard Business

OCTOBER 23, 2018

While America has continued leading the world in terms of investment in basic science research, it has lost the ability to do the kinds of process improvements that are essential for innovation. While few SMMs entertain offshoring strategies, they do, increasingly, compete globally. We understand that this is difficult.

Engineering 38

Engineering Government Automotive Research 38

Consulting Matters

APRIL 24, 2020

After eight years of service, I left and worked at a couple of commercial nuclear power plants and earned a project management certification and a Master Black Belt Lead Sig Sigma process improvement black belt, along with my engineering degree. But what I really enjoyed doing was – I’m really kind of that in-between guy.

Interviews 156

Interviews Company Marketing Operations 156