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8 Reasons that May Cause You to Loose Customers

Tom Spencer

It is very easy to state company policy and say sorry we can’t help. You do not have a consistent policy or do not educate employees well. Sometimes companies do not have clearly written policies and this results in customers being left at the discretion of employees. Improve your processes and invest in technology.

Banking 88
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8 Issues that May Cause You to Lose Customers

Tom Spencer

It is very easy to state company policy and say sorry we can’t help. You do not have a consistent policy or do not educate employees well. Sometimes companies do not have clearly written policies and this results in customers being left at the discretion of employees. Improve your processes and invest in technology.

Banking 78
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Value-Based Care Alone Won’t Reduce Health Spending and Improve Patient Outcomes

Harvard Business

It includes social factors (employment, family and social support, income, education), behaviors (diet and exercise, tobacco, alcohol and drugs, sexual activity), and the physical environment (housing, air and water quality, transportation). A number of reimbursement methods fall under the general phrase “value-based reimbursement.”

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2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

The goal is to create “do no harm” automation policies and processes that free up human resources to focus on higher-value interactions. In the face of the Great Resignation, the efficiency gained from automation, process improvements, and talent acquisition/retention must be re-invested to retain talent.

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How the U.S. Can Rebuild Its Capacity to Innovate

Harvard Business

While America has continued leading the world in terms of investment in basic science research, it has lost the ability to do the kinds of process improvements that are essential for innovation. For example, France used a combination of national public policy and procurement to build a world-class nuclear power industry.

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Do Doctors Get Worse as They Get Older?

Harvard Business

However, this policy has recently come under scrutiny due to its high burden to doctors and the lack of sound evidence that recertification processes improve doctors’ quality of care. This would help inform new efforts to educate older physicians and improve clinical outcomes. What the Data Says.