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Achieving Customer Experience Leadership

Rick Conlow

This customer experience training video will share the state-of-the-art in the field. Few companies have learned how to get better and lead their markets. Leaders focus more on their industry, finances, profitability, and marketing, they are not experts in helping customers. See our eBook: The Customer has the Power.

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Achieving and Sustaining Customer Experience Leadership

Rick Conlow

This customer experience training video will share the state of the art in the field. Few companies have learned how to get it right and lead their markets. However, executives are focused on their industry, finances, marketing, and profitability. See our eBook: The Customer has the Power. Most try and end up failing.

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Maximize Employee Retention by Mentoring “Spirited Patriots”

Rick Conlow

The pandemic highlights the dismal employee engagement tactics by companies which helped to facilitate the current nightmarish labor market. In response to the tight labor market companies are increasing wages. Then, prioritize training and coaching your managers how to become better managers. That is all good.

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100 Small Business Ideas To Get You Started

Business Consulting Agency

Writing eBooks. Instagram Marketing. Commission-Only Sales Business. Affiliate Sales and Marketing. eBay Sales Business. Freelance Content Marketing. Freelance eBook Writing Business. Computer Training and Lessons. Real Estate Sales Consultant. Graphic Design. Web Development.

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84% of B2B Sales Start with a Referral — Not a Salesperson

Harvard Business

Outbound B2B sales are becoming less and less effective. In fact, a recent survey found that connecting with a prospect now takes 18 or more phone calls, callback rates are below 1%, and only 24% of outbound sales emails are ever opened. Why are more and more buyers avoiding salespeople during the buying process?

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13 Big Data & Technology Quotes that Change the World

Rick Conlow

Certainly, the new tools of Big Data improve marketing focus, sales penetration, predictive models, and online customer service. Check this out this eBook- How to Motivate-NO-Inspire People. In addition, go here for our RealTime Learning & Training leadership and personal development website.

Data 101
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How to GET Feedback When You Are the Leader

Rick Conlow

One sales executive told me he had an open-door policy. Later that week, I noticed a sales manager go in his office. He is also a leader in his market every year in sales, profit, and customer service. If so, see this complimentary Coaching for Results eBook. Go here for Rick’s Superstar Leadership eBook.

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