Remove Download Remove Productivity Remove Sales Remove Travel
article thumbnail

It’s my birthday and I got you a gift (The Complete Independent Consulting Manual)

Kai Davis

You can download the book in epub, mobi, and PDF with all 25 articles from 12 authors and watch the six expert roundtable videos on YouTube with almost five hours of content. You can download a zip file of the book and watch the videos on YouTube. The Independent Consulting Manual is now 100% free. All for free.

article thumbnail

The Secret Sauce to a Superior Customer Experience

Rick Conlow

I travel often. Websites that are unresponsive or marketed products that are unavailable. Research shows us that the top service companies have higher sales growth and profits over time. Download this complimentary guide: The Customer has the Power. A superior customer experience is rare. He acted more tired than I was.

Survey 98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Consulting or Banking

Tom Spencer

Within an investment bank, the work is split into many roles including investment banking, sales and trading, equity research, risk management, operations, and technology. People in the “sales and trading” division buy and sell financial products. Sales people communicate with investors to sell financial products.

Banking 60
article thumbnail

4 Autopsies of Big Change Management Failures

LSA Global

Yes, the “old fashioned” bookstores all struggle to compete with online book sales but Borders had additional challenges they failed to meet. For one, instead of establishing their own online sales site, they partnered with Amazon, a formidable rival. The company failed on multiple fronts. Autopsy #2 – Hummer. What do you think?

article thumbnail

To Change Your Strategy, First Change How You Think

Harvard Business

Therefore his mental model was not how to gain market share from other airlines, but how to create a completely new market for air travel. Like Southwest, JetBlue focuses on people over planes, with a mission to “bring humanity back to air travel.” ” Other carriers fly airplanes that carry people.

article thumbnail

Your Mobile Strategy Can’t Just Be About Phones

Harvard Business

With this in mind, brands should place less emphasis on downloads and time spent in their app, and instead focus on engagement, usefulness, and customer satisfaction. Repeat usage or transactions completed may be more meaningful metrics than time spent for a productivity app like Dropbox or a travel app like Alaska Airlines.

article thumbnail

Inside the Minds of Your Prospects: 37 Critical Digital Marketing Statistics for Consultants

Tsavo Neal

FREE BONUS : Download my Consultant Landing Page Template if you want a consultant homepage template designed to convert! So, I beg you, don’t design your own sales materials. Many sales are won and lost by simply by how you graphically represent yourself.” Downloadable, Educational Content. Email Marketing.

B2B 60