Development Metrics Operations Sports 
LSA Global
MARCH 20, 2020
The origin of the term player-coach refers to a member of a sports team who simultaneously holds both playing and coaching duties. Although the practice is mostly extinct in sports, many companies today expect their managers – especially their first-level managers – to be an effective player-coach at work.
Harvard Business
OCTOBER 10, 2017
Every step of the process was measured, and real-time metrics were easily accessible. But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. Metrics emphasized speed. We made a number of operational changes to the call center.
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Harvard Business
NOVEMBER 22, 2017
For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. But exactly how do today’s companies create or update an operating model to match adaptations or wholesale changes in strategy?
Harvard Business
AUGUST 1, 2017
But I’ve learned key lessons to help managers turn lofty goals — such as making learning and development a central pillar of the workday — into real actions that mitigate damage to, and even help strengthen, the bottom line. Get top-level guidance and metrics. Here’s how. There will always be some tension.
Harvard Business
MAY 3, 2018
There was no need to make a telephone call to a distant operator; all the farmer needed to do was log in and order. Farmers, alone for hours on end in the fields driving their tractors, looked forward to calling the operator to place their orders. AgriCo’s online platform failed dramatically. They enjoyed the company.
Kates Kesler
JUNE 11, 2014
We recently completed a study for the CEO of a very well known, global sports-apparel brand company. Our sports-apparel CEO had the right idea in challenging his team to think about the organization and ask: are we fit for growth, given our strategies going forward? Learning from Big Companies.
LSA Global
APRIL 16, 2021
In fact, a study in the International Journal of Sport Physiology and Performance asked 93 U.S. Because it is difficult to execute marketing, business development, and referral selling strategies if you do not know where you should win most of the time and why. elite marathoners who qualified for the U.S.
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