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How to Discover and Own Your Consulting Superpower: Interview with Charles Browne

Consulting Matters

And through both of those processes, I served as an Operator, and then also as a Project Manager, and then a Master Black Belt Lead Sig Sigma process improvement black belt. Because it’s really focused so externally on how to get clients, or how they money, or what their earning potential is.

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Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

We collaborated with other consulting firms to work with a global client that had intense competition and needed significant performance improvement. Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. This cost the company significant business.

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7 Employee Comments that Destroy a Team

Rick Conlow

A few people were hurt, team cooperation suffered and so did sales. Early in my career, I had a process improvement project that included service managers from various locations. I provide added focus on the process in that post, which involves tacky team members, this does include the leadership. Guess what?

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The Top Eleven Things Employees Want From Their Leader

Rick Conlow

In a manufacturing company, we helped them set up process improvement teams in all areas of the business. People become more motivated when they can develop their skills. As a result, they achieved increase sales to existing customers by 212% over two years. Improved customer service, sales, and quality.

Training 109
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Why Employee Recognition Matters in Today’s Workplace

Rick Conlow

For example, one of our clients wanted to increase sales results with existing customers. Management set a fifteen percent goal for improvement. Personal Development Support : Recognizing employees’ aspirations for growth and providing opportunities for further education or skill development is a valuable recognition program.

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How to Motivate Frontline Employees

Harvard Business

One question that has long plagued organizations is how to improve performance among frontline workers, the people who actually drive customer experience. To show how it works, we’ll walk you through an example. For example, in one store, a challenge was how to get more walk-in customers. Shana Novak/Getty Images.

How To 34
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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

The Power of Unity Firms need real-time insights into the entire business – finance, project accounting, sales, everything – otherwise multiple versions of the truth will start showing up in budgets, estimates, and forecasts. Are project operations, sales, customer service, etc. Can you automate manual processes? Retain talent?

Agile 52