Harvard Business

MAY 17, 2018

Sponsored by Accenture Strategy. In core functional or process transformation initiatives — which are often driven by digitization — we’ve seen examples of people analytics being used to measure activities and find embedded expertise. Insight Center. Competing in the Future.

Culture 46

Culture Strategy Strategy Strategy& 46

Progressus

NOVEMBER 10, 2023

In today’s data-centric digital landscape, intelligence is central to any business strategy, especially as we look towards 2024. Critical success factors (CSFs) represent the key areas or conditions you need to master for your business strategy to be successful. How are you currently using data to optimize processes?

Agile 52

Agile Tools Data Talent 52

Harvard Business

JUNE 6, 2018

Sponsored by Accenture Strategy. They will also likely be hypersensitive to every process change. A deal team is made up of professionals covering all aspects of the integration, including experts from business operations, legal, tech, and finance. Don’t neglect your culture. Insight Center.

Operations 29

Operations Culture Deloitte Accenture 29

Harvard Business

AUGUST 2, 2018

If these strategies don’t have their desired effect, it could be a sign that you need to make a dramatic move , Johnson says. Perhaps “you are being suffocated by a culture that wants to keep you in a state of being perpetually obsessed with your career,” Petriglieri says. Finances were a consideration.

How To 42

How To Case Study Case Studies Finance 42

Harvard Business

NOVEMBER 16, 2016

In November 2015 Geisinger Health System launched its ProvenExperience program – a wide-ranging cultural and process reengineering initiative whose long-term goal is not just to assure the best customer experience in healthcare, but to offer the best customer experience of any industry.

System 28

System Healthcare Financial Construction 28

Harvard Business

SEPTEMBER 11, 2017

There are three very common shiny objects that derail customer success efforts in the early stage: Process improvements to issue routing, issue classification, and automated responses seem reasonable. Strategies like outsourcing, hiring lower-cost people, or exotic employment offer tempting cost savings to the finance-minded folks.

Metrics 47

Metrics Engineering Efficiency Operations 47