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Achieving Marketing Success

Business Consulting Agency

In today’s competitive business environment, achieving tangible results from marketing efforts is crucial for the success and growth of companies of all sizes. Marketing consulting services play a pivotal role in helping businesses optimize their marketing strategies, improve ROI, and drive measurable outcomes.

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Looking Beyond Short Term Financial Metrics (Nigel Lake, Part 2 of 10)

Tom Spencer

Nigel is the author of The Long Term Starts Tomorrow , a must have book “for any manager, leader or Minister.” Tom: Do you think that short term financial metrics are part of the problem in developing long term strategy? Nokia is a very good example of a company [that was dominated by this kind of myopia].

Metrics 60
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Benefits of Small Business Consulting

Business Consulting Agency

Financial Management and Optimization Consultants with financial expertise provide small businesses with valuable insights into budgeting, cash flow management, financial forecasting, and cost optimization.

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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

Data science is becoming a reality for change management, and although it may not have arrived yet, it is time for organizations to get ready. The companies best positioned to change in the next decade will be the ones that set themselves up well now, by collecting the right kind of data and investing in their analytics capacity.

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Why Employee Recognition Matters in Today’s Workplace

Rick Conlow

Management set a fifteen percent goal for improvement. So, we implemented a recognition program for customer reps and management. As a result, the company achieved a 75% gain! Through feedback, the company’s branches listed recognition and coaching as the top initiatives that helped. We thought they could do more.

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Scaling Customer Service as Your Startup Grows

Harvard Business

Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. Set up a simple workflow to manage customer requests. What to do. What not to do. What to do.

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2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

The need for rapid information on vaccinations, employment, and government mandates has skyrocketed the need for self-service and deflection to help manage volume surge. The good news for companies interested in improving their operations is that even small, incremental changes can make a big difference.