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4 Autopsies of Big Change Management Failures

LSA Global

To perform and thrive, you have to be able to adapt to an ever changing environment. If you resist and defy change, your company is not long for this world. Here are a few examples from decades of change management consulting projects of now-defunct organizations that, in order to avoid disaster did not.

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5 Ways to Help Employees Keep Up with Digital Transformation

Harvard Business

Unilever has acquired Dollar Shave Club , a young startup, for $1 billion in a move to introduce a new model of subscription sales. “Personal experience makes me a more effective marketer.” This shift gives CPGs an opportunity to gain rich insight into the tastes and habits that drive their sales.

Media 45
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Why So Many High-Profile Digital Transformations Fail

Harvard Business

GE also went to work on transforming internal processes like sales and supplier relationships. We think there’s something more here than executive over-exuberance or slowing markets. P&G could probably have lost little ground to competitors had it invested in digital in a more targeted fashion.

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Tronc vs. the Right Way for Publishers to Compete in the Digital Age

Harvard Business

But it’s really reporting that sets a publication apart, even in seemingly trivial areas like fashion and entertainment. Unfortunately, most publishers rose up in their organizations through ad sales and tend to see their business from a marketer’s perspective. That’s how publishers lost their way.

Journal 30
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Robo-Advisers Are Coming to Consulting and Corporate Strategy

Harvard Business

Robo-advisors, which were introduced in 2008 , are steadily eating up market share from their human counterparts much the way that Amazon and Netflix have taken share from Walmart and Regal Cinemas. A study by Deloitte estimated that “assets under automated management” (including hybrid offerings) in the U.S. ZB by 2020.

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What the Best Transformational Leaders Do

Harvard Business

In a study of S&P 500 and Global 500 firms, our team found that those leading the most successful transformations, creating new offerings and business models to push into new growth markets, share common characteristics and strategies. They Use Culture Change to Drive Engagement. The same was true of Adobe’s Shantanu Narayen.

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

According to a new book by Harvard Business School’s Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. They’ve also grown their sales 134 percent while the S&P 500 has grown just 53 percent.