1 to 1

JULY 29, 2022

By looking at the CX lifecycle though granular intents, companies can 1) benchmark where they are strong/blemished, 2) identify where a human touch in a contact center helps/over-indexes the needs of a customer, and 3) solve for customers’ CX needs with surgical precision.”

Data 29

Data Apparel Automotive Balance Sheet 29

Harvard Business

OCTOBER 10, 2017

One reason for the paltry performance is that while other business areas, like sales or finance, are considered to be core functions, innovation is often considered to be something that’s “nice to have” rather than essential. Another pervasive reason is that senior executives are trained as operators, not innovators.

ROI 28

ROI Operations Enterprise Research 28

MishTalk

JULY 11, 2014

It is essential to move away from debt as the main engine of growth. " In addition, official statistics may underestimate intangible investment (spending on research and development, training, etc), which has been gaining importance in serviced-based economies. Financial cycles differ from business cycles.

Balance Sheet 74

Balance Sheet Financial Banking Policies 74

Epicflow

JANUARY 12, 2024

2024 Healthcare Project Delivery Conference January, 30-31, San Diego, USA This year’s conference will focus on implementing developments in procurement, design, financing, and O&M in healthcare projects. The participants will learn how healthcare providers overcome resource constraints and deliver new developments.

Industry 52

Industry Automotive Pharmaceuticals Management 52

Harvard Business

SEPTEMBER 29, 2016

Take architectural and engineering firm EYP as an example. An early in-house program called A16 treated 16 junior architects to 16 weeks of intensive training, including knowledge mentorship from highly experienced architects.

Development 28

Development Education Engineering Benchmarking 28