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Learning From Each Other

Women in Consulting

As solo practitioners and entrepreneurs, often we have limited access to relevant benchmarking resources. Without violating any price-fixing laws, the Best Practices Survey lets us benchmark our success against our peers. My clients are happier too since I can use my virtual assistant for administrative tasks on their business as well.

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Why CEOs Can’t Dance Redux

Rick Conlow

Consider GM as a case study. Do you want to benchmark your career with the habits of extraordinarily successful people? Customer loyalty generates sales growth and profit. Customer loyalty comes from an exemplary customer experience. Employees determine the quality of a company’s customer experience.

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Pros and Cons of OKRs

Johanna Rothman

Now, you create 3-5 Key Results: Create and publish benchmarks to prove Product X leads the category in the next quarter. Obtain 3 customer case studies in the next quarter that show Product X works for them in ways other products don't. If you’re organized in divisions, set an objective for the division.

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Welcome to new readers plus a few questions answered

Management Consulted

It showed me the “benchmark” that I need to meet in order to be successful in business. In future weeks, I plan to release case studies, interview guides, and the like. I spent the next two years learning as much as possible so I could take those skills and start my own company. Subscribe to my RSS feed here.

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How to manage knowledge in a consulting firm

Killer Consultant

How did this benchmark value get calculated exactly? You can make your consultants fill out “post engagement forms” and “case studies” and “one pagers” all you want. Store all their project data on a server, catalogue it, index it, make it searchable (within the firm, of course)… but this won’t get you all the way.

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4 Mistakes That Kill Crowdsourcing Efforts

Harvard Business

One author of the Harvard Business School Case Study on Threadless observes that, based on numbers of applications, the odds of winning admission to Harvard are higher than the chance of winning a Threadless contest. Each winner receives just $2,500.

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7 Practical Ways to Reduce Bias in Your Hiring Process

Harvard Business

Case Study #1: Work to understand biases and set diversity goals. Case Study #2: Use software to simplify and standardize the vetting process. Use a software program that blinds that information and ensures a level playing field. Neglect to set diversity goals. Be sure to track how well you’re doing on them.