Article Efficiency Operations Process Improvement 
Harvard Business
OCTOBER 9, 2023
The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements — all of which lead to value realization.
Business Consulting Agency
NOVEMBER 16, 2023
An easily accessible website streamlines this process, improving patient engagement and satisfaction. Streamlining administrative tasks not only benefits patients but also optimizes operational efficiency for medical practices. Studies indicate that 77% of patients conduct online research before booking an appointment.
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Markovitz Consulting
MAY 1, 2019
You’re missing the boat on “process mining,” the latest improvement breakthrough that will catapult your firm to the top of your industry. According to a new HBR article , process mining will “revitalize process management in firms where it has lain fallow for years.” I’m sure it does more efficient.
Progressus
NOVEMBER 10, 2023
CSFs can literally be anything — whether it’s improving customer satisfaction, increasing revenue, reducing operating costs, or something specific to a particular project or deliverable – making them somewhat difficult to identify – let alone define in concrete terms. Are project operations, sales, customer service, etc.
Harvard Business
JUNE 13, 2018
As Andrew Spanyi , the author of four books on process management, put it to us by email: “RPA does not redesign anything. It operates at the task level and not the end-to-end process level.” ” But RPA can be combined with changes in the relevant business process. Examples of RPA and Process Improvement.
Harvard Business
SEPTEMBER 11, 2017
Don’t optimize for efficiency. Write the blog posts that help customers help themselves such as “How to do X-common-goal in our app,” or “How to set up x feature” Bonus: these articles will make your sales people very happy. Your team isn’t big enough to really reap the rewards of these efficiencies.
Harvard Business
OCTOBER 29, 2018
Higher wages are also necessary for many companies that are stuck in a vicious cycle of bad jobs, bad operations, bad customer service, low productivity, and high costs. But higher wages alone are not enough to break this vicious cycle. We see roadblocks like this all the time and, if you do any store shopping, so do you.
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