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How Blockchain Can Help Marketers Build Better Relationships with Their Customers

Harvard Business

Blockchain has important implications for marketing and advertising. Related Video. Vendors using eBay and Shopify pay listing and sales fees, and consumers pay transaction fees on payment portals like PayPal. There are implications for marketers and advertisers as well. Ending the Google-Facebook Advertising Duopoly.

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4 Roles Every Marketing Organization Needs Now

Harvard Business

Today’s marketer needs to go well beyond reporting and metrics, and be more proficient in a full range of analytical skills –including knowledge of data management principles and analytical strategies, and an understanding of the role of data quality, the importance of data governance, and the value of data in marketing disciplines.

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Fix Your Social Media Strategy by Taking It Back to Basics

Harvard Business

Some articles indicate that stories are an effective marketing and advertising tool. If you are driving sales online, measure digital KPIs with click-throughs from social platforms to the purchase. Measuring in-store sales is harder but can be done with offer codes, surveys, or scanner data. But what story will you tell?

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An Emotional Connection Matters More than Customer Satisfaction

Harvard Business

Companies deploying emotional-connection-based strategies and metrics to design, prioritize, and measure the customer experience find that increasing customers’ emotional connection drives significant improvements in financial outcomes. Of course, it’s necessary to provide customers with what they say is important.

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64 Proven Ways Consultants Can Generate Leads Online (Consulting Lead Generation)

Tsavo Neal

Watch the 2 minute video above to learn how to use this list of consulting lead generation methods effectively!). Online Advertising. Creating a video course. Video presentations. Online Advertising. LinkedIn advertising. Jon Jantsch, Duct Tape Marketing. ? ?. Speaking Engagements. Outbound Phone Marketing.

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The Best Companies Aren’t Afraid to Replace Their Most Profitable Products

Harvard Business

Since then, WeChat has been constantly launching new services, from mobile payments to booking doctor appointments, from police reporting to taxi hailing, from video conferencing to mobile banking services. Recruit Holdings from Japan is a publishing and classified advertisement company, founded in 1963.

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Putting the 'Customer' in 'Service Optimization' - Think customers.

1 to 1

Sales Effectiveness. 1to1 Videos & Podcasts. Sales Effectiveness. Sales & Marketing Effectiveness. Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction.

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