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4 Autopsies of Big Change Management Failures

LSA Global

Borders began as a standard bricks-and-mortar bookstore in Michigan in 1971 and grew to employ almost 20,000 workers before it ceased operations in 2011. Yes, the “old fashioned” bookstores all struggle to compete with online book sales but Borders had additional challenges they failed to meet. The company failed on multiple fronts.

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IBM Consulting Interviews: Navigating the IBM GBS Maze

Management Consulted

Revenue: $20B+ (2011). Although it started as a tiny group, paling in comparison to the bohemoth revenues of the firm’s hardware sales, this group is now known as IBM Global Services (IGS) which is responsible for 50% of IBM’s revenue globally. Marketing Sales & Service. Consumer Products. Enjoy the ride!

IBM GBS 203
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How Unilever Reaches Rural Consumers in Emerging Markets

Harvard Business

The challenges – market development, product design, logistics, communication — deter many companies from even considering rural markets in developing countries. Tap women to power sales. They charge for their services and earn commissions on those sales as well as points toward incentives such as salon tables or mirrors.

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Brews, News and Booz & Company: Interview and Culture Insights

Management Consulted

Revenue: $1.3B+ (2011). Product and Service Innovation. Consumer Products. They travel quite a bit, but their hours are slightly less than BCG or McKinsey and on par with Bain. Website: www.booz.com. Headquarters: New York City, NY. Employees: 3,000. Locations: 57 offices around the world. CEO: Ceasare Mainardi.

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FTI Consulting Interviews and Culture

Management Consulted

While the years up to 2002 were a time of growth for the firm, 2003 to 2011 brought a whole new meaning to the word “expansion”. The end of 2011 witnessed a new FTI Consulting emerge with clients in a wider range of industries and with dramatically expanded areas of expertise. 2011 saw FTI working for 97 of the top 100 U.S.

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How Mergers Change the Way Your Company Competes

Harvard Business

This kind of competition often drives consolidation mergers, in which two firms combine their production and sales. The DOJ opposed the 2011 merger that AT&T and T-Mobile wanted because it feared that the merger would threaten the role of T-Mobile as a disruptive “ un-carrier ” in the telecom industry.

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What to Do When Your Employee Is Diagnosed with Cancer

Harvard Business

It’s also a lesson I learned firsthand when I was diagnosed with breast cancer in 2011. For instance, before my diagnosis I normally traveled to client sites, but during my recovery I made a plan with them to use video calls instead. If one of your employees tells you about a diagnosis, here are four things to keep in mind.