Harvard Business

JUNE 30, 2017

When it comes to training and workforce development, lots of them. In a 2014 survey , 55% of executives said a major constraint to investing in training was that they did not know how to measure success. Almost half (49%) said that it was difficult to ensure a return on investment (ROI). For example, in the U.S.

Training 39

Training Training ROI Metrics 39

Rick Conlow

DECEMBER 1, 2022

Unengaged employees are less productive and lose companies billions of dollars in lost sales, poor customer service and inferior quality. On employee engagement surveys poor communication is often the highest complaint about leaders at all levels. Also, check out our new resource: 21 Servant Leadership Training Lessons.

Leadership 101

Leadership eBook ROI Resources 101

Rick Conlow

JANUARY 31, 2022

Unengaged employees are less productive and lose companies billions of dollars in lost sales, poor customer service and inferior quality. ” On employee engagement surveys poor communication is often the highest complaint about leaders at all levels. 1 It is about your team; it is not about you! See Rick’s newest book.

Leadership 123

Leadership Examples ROI Ethics 123

Progressus

OCTOBER 27, 2023

Professional services is an expansive space spanning several industries – consulting firms, software publishers, IT service providers, even manufacturers and distributors that offer post-sale services — each with its own set of challenges, regulations, and opportunities. They’re also engaging customers in new, value-driven ways.

Industry 52

Industry SMB Software Talent 52

Rick Conlow

OCTOBER 19, 2023

13 Reasons Managers Fail at Coaching Check out these thirteen reasons managers may struggle or fail at coaching: Lack of Training and Skill: Corporations promote managers based on their technical expertise or job performance but may not receive proper training in coaching skills. This means enhancing your career and team’s success.

Training 86

Training Training Leadership Development 86

Harvard Business

MARCH 22, 2017

Brocade, a data and network solutions provider, created a “customer first” program by identifying their top 200 customers, who account for 80% of their sales. Like many retailers, Macy’s has traditionally spent 85% of its marketing budget on driving sales. These members are 2.6 The results?

Marketing 49

Marketing Agile Fashion Sales 49

Harvard Business

MAY 25, 2016

Survey-based reports find that firms are currently spending an estimated $36 billion on storage and infrastructure, and that is expected to double by 2020. However, looking at the surveys and consulting reports, it is unclear what the precise use cases are that will drive this positive ROI from big data. Improved pricing.

Data 49

Data Advertising Operations Case Study 49