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Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. We addressed the issues with new communication channels, customer service and quality initiatives, on-going quality leadership training for all leaders (executives, too), and team development applications.

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Why Employee Recognition Matters in Today’s Workplace

Rick Conlow

The High Payoff of Employee Recognition Research shows employees with little, or no recognition exhibit decreased job satisfaction, higher turnover, lower productivity and engagement, and greater stress or burnout. Through planning meetings, training, and coaching we ramped up the initiative. Positive Work Environment: The O.C.

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7 Employee Comments that Destroy a Team

Rick Conlow

Team Content and Process The bottom line is that a team’s success largely depends on the content and the process. The content involves the task for the team, for example: improving a work process, preparing for product presentation, or creating a marketing campaign. Sabotage is what happens next.

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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

Technology combined with data is a matter of life and death for professional services firms where the “product” is a combination of insights and expertise. Data Maturity When it comes to data, professional services firms need to move beyond basic analytics tools and generic client reports. Do you provide hands-on skills training?

Agile 52
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2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

In the face of the Great Resignation, industries across every sector are faced with a harsh reality: give your employees a healthy and productive work environment or they will leave you. Both historical and predictive insight can enhance a company’s ability to create productive, engaged workers. Eliminate waste from operations.

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Higher Wages Aren’t Enough to Turn Mediocre Jobs into Good Ones

Harvard Business

Higher wages are also necessary for many companies that are stuck in a vicious cycle of bad jobs, bad operations, bad customer service, low productivity, and high costs. Stores overwhelmed by a daily stream of directives from headquarters, dozens of sales reports to read, and 100+ management tools to use. Career paths.

Retail 35
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Leadership Development Should Focus on Experiments

Harvard Business

Industry research, for example, shows that companies spent more than $24 billion on leadership and management training worldwide in 2013, an increase of 15% from 2012. Underlying this notion was the lack of tangible results that could be attributed to management training. One experiment generated a 2.6%