article thumbnail

The Key to Campbell Soup’s Turnaround? Civility.

Harvard Business

Being treated with respect had a more powerful effect on employees than other more celebrated leadership behaviors including recognition and appreciation, communicating an inspiring vision, providing useful feedback — even opportunities for learning, growth, and development. People valuing Campbell.”

article thumbnail

Could one leader be costing you thousands of dollars?

Peter Stark

Meet with the leader to discuss how they perceive their leadership and what they believe others would say about their leadership, communication, and performance management style. Administer a 360 Leadership Development Assessment. Use interviews and surveys to assess progress. Conduct one-on-one interviews.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Are You a Toxic Leader?

Peter Stark

Of the many surveys our firm has conducted, we have learned that people may join an organizations,but they absolutely leave because of the relationship they have with their managers. This is not a toxic environment, but an example of great leadership and doing the right thing.

Survey 38
article thumbnail

Leaders Who Get Change Right Know How to Listen

Harvard Business

In a PWC survey of more than 2,000 global executives, managers, and employees, only 54% of respondents said their change initiatives succeeded — and the most frequently cited problem (by 65% of those surveyed) was change fatigue. ” And she restored the company’s profitability — the turnaround was a success.

article thumbnail

Organizations Can’t Change If Leaders Can’t Change with Them

Harvard Business

In a survey of nearly 3,000 executives about the success of their enterprise transformation efforts, McKinsey discovered the failure rate to be higher than 60%, while Harvard Business Review conducted a study that suggested more than 70% of transformation efforts fail. We later discovered that her impatience was symptomatic of deeper issues.

article thumbnail

Outsider CEOs Are on the Rise at the World’s Biggest Companies

Harvard Business

Outsiders, in effect, have become more of an intentional leadership choice than a stereotypical hire in a turnaround or crisis situation. According to PwC’s DeAnne Aguirre, one reason for this may be that when companies fail to groom women for top leadership positions, those women are more likely to be recruited away.

Company 28
article thumbnail

7 Factors of Great Office Design

Harvard Business

We created a version of our index as an online survey that feeds us input in a more systematic way and as a means of reaching more people — you could, too, if your organizations are more accustomed to engaging in surveys online rather than in person. And people wanted more meeting spaces that could be used quickly and informally.