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A Study of Hospitals Found That Outsider CEOs Make Their Organizations More Productive in the Long Run

Harvard Business

The ideal metric needed to simultaneously address: (1) the sector’s competitive dynamics, (2) the firm’s productivity relative to its competitors, and (3) what could be attributed to the new CEO. To conduct the analysis, we identified 490 hospital CEO succession events. Sponsored by Accenture Strategy.

Study 28
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Digital Leadership Is Not an Optional Part of Being a CEO

Harvard Business

To promote innovation and local service, the company hires people with entrepreneurial backgrounds and gives them freedom to design promotions, sales programs, and marketing events however they like. The senior leadership team meets often to look at metrics and trends. What’s unique about this company’s leadership?

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6 Ways to Take Control of Your Career Development If Your Company Doesn’t Care About It

Harvard Business

What are job goals and key success metrics? It’s not always possible to get noticed by senior leaders through your direct work so you might try volunteering for initiatives, such as charity work, company events, or on-campus recruiting. Here are six things you can do to take control of your own career. Liane Davey.

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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

Organizations often seem obsessed by measuring fractional shifts in operational performance, capturing data on sales, inventory turns, and manufacturing efficiency. One client of Change Logic’s has built a dashboard for identifying recruitment and attrition in must-win talent populations.

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What Airbnb and Strava Know About Building Emotional Connections with Customers

Harvard Business

In fact, the bulk of the calls was the farmers’ inquiring about the operator’s family, personal interests, and other life events. Their relative value is remarkable across a variety of metrics, such as purchases and frequency of use. How to Identify and Create the Emotional Layer. They were its 100 lovers.

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What the Best Transformational Leaders Do

Harvard Business

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

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The Comprehensive Business Case for Sustainability

Harvard Business

These unpriced natural capital costs are generally internalized until events like floods or droughts cause disruption to production processes or commodity price fluctuation. In that year, these improvements resulted in 15,000 metric tons of CO2 emissions avoided and savings of nearly $11 million. Attracting and Engaging Employees.

Study 28